Privacy Policy

How Neio.pk handles your information. Last updated 12 October 2026.

Who we are

Neio.pk is a digital marketing agency based in Islamabad, Pakistan. This policy explains what personal information we collect when you use neio.pk, why we collect it and what we do with it. You can reach us at hello@neio.pk.

Information we collect

Contact form: your name, business name, city, WhatsApp number, an optional website or Google Maps link, the service you are interested in and your message.
WhatsApp, call and email: if you message or call us, we receive your number and whatever you choose to tell us. WhatsApp's own privacy policy applies to chats on that platform.
Technical data: our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) for security and reliability.

We do not use advertising cookies, and our fonts are served from our own website. If we add analytics later, we will update this page first.

How we use your information

To reply to your enquiry and prepare your free audit.
To provide and manage the services you order, and to send invoices and reports.
To keep our website secure and prevent spam.
To meet legal and tax obligations.

We do not sell your personal information, and we do not use it for advertising by other companies.

Who we share it with

We only share information with providers that help us run the website and talk to you:

Vercel — hosts this website.
Resend — delivers contact-form messages to our inbox by email.
WhatsApp (Meta) — when you choose to chat with us there.

We may also disclose information if the law requires it.

How long we keep it

We keep enquiries for as long as we need them to reply to you, deliver your services and keep proper business records. You can ask us to delete your information at any time.

Your choices

You can ask us to show you the information we hold about you, correct it or delete it. Email hello@neio.pk and we will respond within a reasonable time.

Security

Our website is served over HTTPS and contact-form messages are sent to us by email through a trusted delivery service. No method of transmission is completely secure, so please do not send passwords or payment card details through the form or by chat.

Children

Our services are for businesses. We do not knowingly collect information from children.

Links to other websites

Our pages may link to other websites, such as Google or social media profiles. We are not responsible for their privacy practices.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. The latest version is always the one on this page.

Contact

Neio.pk, Blue Area, Islamabad, Pakistan
Email: hello@neio.pk
WhatsApp: 0313 7700102